Giving Employees the platform to do Good. Story, professional services, Employees Platform, CSR Platform, corporate responsibility program platform, employee experience platform, Connect Employees

Story Series

GIVING EMPLOYEES THE

Platf rm

TO DO GO D

OVERVIEW

Sarah is an employee of one of the Big Four Accounting Firms. One of her core responsibilities is to be an active contributor to the firm’s global responsibility program that intends to drive sustainable and inclusive growth in the society. The firm encourages employees like Sarah to use their time, energy, experience and skills to help young people and impact entrepreneurs and change their lives forever.

BUSINESS CHALLENGE

The company’s global corporate responsibility program aimed to achieve the following numbers:

However, the present systems and processes were traditional, demanding manual work and making it a time-consuming process. Also, each business unit and portfolio of the client had its own set of qualified CSR initiatives. But, they lacked a unified view of these across the company, that the managers and employees could view and choose from. So, the CEO of the company thought…

Ecosystem mobilized by 2022

Futures changed by 2022

Lives affected by 2022

Lives affected by 2030

What if there was a system in place to enhance Sarah’s experience and accelerate the overall process?

BUSINESS CHALLENGE

THE SOLUTION

A Seamless Portal to Connect Employees

Automation for Fast-tracking Employees’ Efforts

Hexaware collaborated with the firm to develop the portal to help employees do their job efficiently while collaborating with other like-minded employees.

The scope of work included:

Cloud Native Design

User EXP Design

Product Development

DevOps Automation

Digital Quality Assurance

Global Product Roll-out

Hexaware designed and developed a single platform that connected all the employees on a global level and guided them to work collaboratively towards the company’s objective of helping the society at large.

BENEFITS

289

published initiatives

across

different countries

With

7041

current opportunities

applications

4261

from

2767

individual company staff members

Over

110K

visits since launch

IMPACT

After the solution was deployed, Sarah realised that the portal is fast-tracking her movement in the direction of the company’s vision by simplifying the overall process on a global level. Sarah is extremely happy as she can now easily work towards making a difference in the community in which she lives and contribute to a better tomorrow for everyone.

Hence, the CEO wanted to have a portal that connects all the employees like Sarah so that they can work collaboratively towards realizing organizational goals and helping the society at large.

The technical team carried out complete design and development of the portal that allowed employees to nominate themselves for various activities on a global level. The team incorporated intelligent automated tooling to make the process simpler for the employees. The employees could participate in different ways, with varying levels of time commitment and efforts. This platform enabled them to see opportunities nearby their location for various CSR projects and sign up for activities based on their passions and interests, skills, how much time they can commit, where they are based at and what type of a difference they want to make with their initiative.

All the manual work like pulling raw data from sources is automated. The automation tool helped collaboration within the client’s siloed teams and changed their behaviour and mindset towards one another and the project. The portal is employer-customizable which means more opportunities can be added to the portal over time. It is very focused on connecting employees with their passion for serving the community.

The portal has helped drive employee engagement towards CSR efforts and volunteering. Employees have come forth to apply the knowledge, skills and experience they use every day with the clients and stakeholders to support individuals, enterprises and communities that are impacted by inequality. Today, the firm has 30 countries with initiatives on the platform; and more will be added throughout the year.

Hexaware is the fastest growing next-generation provider of IT, BPO and consulting services. Our focus lies on taking a leadership position in helping our clients attain customer intimacy as their competitive advantage. Our digital offerings have helped our clients achieve operational excellence and customer delight. We are now on a journey of metamorphosing the experiences of our customer’s customers by leveraging our industry-leading delivery and execution model, built around the strategy— ‘Automate Everything, Cloudify Everything, Transform Customer Experiences.’Hexaware services customers in over two dozen languages, from every major time zone and every major regulatory zone. Our goal is to be the first IT services company in the world to have a 50% digital workforce. Learn more about Hexaware at http://www.hexaware.com

About Hexaware

Metro 101, Suite 600,101 Wood Avenue South, Iselin, New Jersey - 08830 Tel: +001-609-409-6950 Fax: +001-609-409-6910

NA Headquarters

152, Sector – 3 Millennium Business Park ‘A’ Block, TTC Industrial Area Mahape, Navi Mumbai – 400 710 Tel : +91-22-67919595 Fax : +91-22-67919500

India Headquarters

Level 19, 40 Bank Street, Canary Wharf, London - E14 5NR Tel: +44-020-77154100 Fax: +44-020-77154101

EU Headquarters

180 Cecil Street, #11-02, Bangkok Bank Building, Singapore - 069546 Tel : +65-63253020 Fax : +65-6222728

APAC Headquarters

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