Story
Series
Automation for Fast-tracking
Employees’ Efforts
BUSINESS CHALLENGE
Product Development
The scope of work included:
India Headquarters
Lives affected by 2022
Digital
Quality Assurance
OVERVIEW
110K
Sarah is an employee of one of the Big Four Accounting Firms. One of her core responsibilities is to be an active contributor to the firm’s global responsibility program that intends to drive sustainable and inclusive growth in the society.
The firm encourages employees like Sarah to use their time, energy, experience and skills to help young people and impact entrepreneurs and change their lives forever.
The company’s global corporate responsibility program aimed to achieve the following numbers:
applications
Cloud Native Design
Hexaware designed and developed a single platform that connected all the employees on a global level and guided them to work collaboratively towards the company’s objective of helping the society at large.
BUSINESS CHALLENGE
Futures changed by 2022
However, the present systems and processes were traditional, demanding manual work and making it a time-consuming process. Also, each business unit and portfolio of the client had its own set of qualified CSR initiatives. But, they lacked a unified view of these across the company, that the managers and employees could view and choose from.
So, the CEO of the company thought…
www.hexaware.com | marketing@hexaware.com
EU Headquarters
NA Headquarters
The portal has helped drive employee engagement towards CSR efforts and volunteering. Employees have come forth to apply the knowledge, skills and experience they use every day with the clients and stakeholders to support individuals, enterprises and communities that are impacted by inequality. Today, the firm has 30 countries with initiatives on the platform; and more will be added throughout the year.
IMPACT
from
www.hexaware.com | marketing@hexaware.com
APAC Headquarters
About Hexaware
individual company staff members
current opportunities
Ecosystem mobilized by 2022
published initiatives
50
With
The technical team carried out complete design and development of the portal that allowed employees to nominate themselves for various activities on a global level. The team incorporated intelligent automated tooling to make the process simpler for the employees. The employees could participate in different ways, with varying levels of time commitment and efforts. This platform enabled them to see opportunities nearby their location for various CSR projects and sign up for activities based on their passions and interests, skills, how much time they can commit, where they are based at and what type of a difference they want to make with their initiative.
All the manual work like pulling raw data from sources is automated. The automation tool helped collaboration within the client’s siloed teams and changed their behaviour and mindset towards one another and the project. The portal is employer-customizable which means more opportunities can be added to the portal over time. It is very focused on connecting employees with their passion for serving the community.
What if there was a system in place to enhance Sarah’s experience and accelerate the overall process?
Platf rm
TO DO GO D
BENEFITS
User EXP Design
4261
A Seamless Portal to
Connect Employees
visits since launch
Hexaware collaborated with the firm to develop the portal to help employees do their job efficiently while collaborating with other like-minded employees.
Global Product
Roll-out
Lives affected by 2030
Level 19, 40 Bank Street,
Canary Wharf,
London - E14 5NR
Tel: +44-020-77154100
Fax: +44-020-77154101
DevOps Automation
![]()
THE SOLUTION
289
7041
different
countries
across
GIVING EMPLOYEES THE
Metro 101, Suite 600,101 Wood
Avenue South, Iselin,
New Jersey - 08830
Tel: +001-609-409-6950
Fax: +001-609-409-6910
© 2019 Hexaware Technologies limited. All rights reserved.
2767
Over
After the solution was deployed, Sarah realised that the portal is fast-tracking her movement in the direction of the company’s vision by simplifying the overall process on a global level.
Sarah is extremely happy as she can now easily work towards making a difference in the community in which she lives and contribute to a better tomorrow for everyone.
Hence, the CEO wanted to have a portal that connects all the employees like Sarah so that they can work collaboratively towards realizing organizational goals and helping the society at large.
Hexaware is the fastest growing next-generation provider of IT, BPO and consulting services. Our focus lies on taking a leadership position in helping our clients attain customer intimacy as their competitive advantage. Our digital offerings have helped our clients achieve operational excellence and customer delight. We are now on a journey of metamorphosing the experiences of our customer’s customers by leveraging our industry-leading delivery and execution model, built around the strategy— ‘Automate Everything, Cloudify Everything, Transform Customer Experiences.’Hexaware services customers in over two dozen languages, from every major time zone and every major regulatory zone. Our goal is to be the first IT services company in the world to have a 50% digital workforce.
Learn more about Hexaware at http://www.hexaware.com
152, Sector – 3
Millennium Business Park
‘A’ Block, TTC Industrial Area
Mahape, Navi Mumbai – 400 710
Tel : +91-22-67919595
Fax : +91-22-67919500
180 Cecil Street,
#11-02, Bangkok Bank Building,
Singapore - 069546
Tel : +65-63253020
Fax : +65-6222728
Back
© 2019 Hexaware Technologies limited. All rights reserved.